Our measures to protect against COVID-19

At CultchaFreak, we are monitoring the developments regarding COVID-19 daily to protect the health and safety of our staff and customers.

We have implemented strict procedures throughout our warehouse, including (but not limited to):

  • Thorough and regular cleaning and disinfecting of all work surfaces
  • Deployment of additional hand sanitizers throughout our warehouse and office
  • Access to face masks and gloves for all of our staff, to be used when handling items and parcels

Aside from running a limited live chat service during this time (email support remains available), operations will continue as normal at CultchaFreak. However, we do ask our customers to anticipate potential delays within the postal system. In the event of a delivery disruption, we will let you know as soon as possible.

We will continue to track developments and advice from the World Health Organisation and the UK Government. As the advice continues to develop, our team will implement changes rapidly to ensure safety for our staff and customers.

We would like to thank all our customers for their continued support, and we wish you all the best during these uncertain times.

Stay home and stay safe,

- CultchaFreak

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